The NPIA’s Citizen Focus and Neighbourhood Policing programme is responsible for a number of key projects including; The Policing Pledge, Confidence, Citizen Focus Hallmarks and Crime Mapping. More information on these and our other core stands is included on the following pages:

 
Putting the Heart back into Policing

All forces will shortly be receiving a 30 minute DVD on professional judgement and decision making, focusing on case studies from the four forces who took part in the pilot (Staff, Surrey, West Mids and Leics). Click the image below to download the video in a Windows Media Format. Please note: this shortened video is 39.5MB large and may take a few minutes do download.

Please click here to view a transcript of this video clip.

To find your local Neighbourhood Policing Team, go to www.direct.gov.uk/neighbourhoodpolicing
Every neighbourhood is different - and so are the problems that matter to residents. Neighbourhood Policing Teams work with members of the community to address local crime, including anti-social behaviour, and any ongoing issues or concerns.

What is Neighbourhood Policing?

Neighbourhood Policing is provided by teams of police officers and Police Community Support Officers (PCSOs), often together with Special Constables, local authority wardens, volunteers and partners.

In some areas, Neighbourhood Policing may be known as Safer Neighbourhoods or another locally decided name.

It aims to provide people who live or work in a neighbourhood with:

• Access - to local policing services through a named point of contact
  
• Influence - over policing priorities in their neighbourhood
  
• Interventions - joint action with partners & the public
  
• Answers - sustainable solutions & feedback on what is being done

This means that neighbourhood teams:

• publicise how to get in touch with them
  
• find out what the local issues are that make people feel unsafe in their neighbourhood and ask them to put them in order of priority
  
• decide with partners and local people what should be done to deal with those priorities and work with them to deliver the solutions
  
• let people know what is being done and find out if they are satisfied with the results.

There are Neighbourhood Policing Teams working in areas all over England and Wales.

The way that Neighbourhood Policing is delivered will vary in different areas, as it is designed to be flexible and responsive to local needs and resources.