There is a growing body of evidence suggesting that public confidence in the police is likely to increase if citizen focused policing is successfully adopted as an overarching philosophy, and neighbourhood policing continues to be embedded within all forces.

The Citizen Focus Hallmarks outline an approach to the design and delivery of services which articulates the citizen focus philosophy and supports this embedding process, including the delivery of the Policing Pledge.

If you are interested in finding out more about the relationship between the provision of information and public confidence, Local Confidence Surveys or the Policing Pledge, please see the relevant documents listed on this page and the Citizen Focus area of this website.